Songscore sends all mail through Amazon SES, an extremely reliable email system that provides an extremely effective way of reaching your users without the challenges of email blacklists, mass-mail filters, etc. However, as with any reputable email sender, there are rules which must be followed, including respecting your users wishes when it comes to unsubscribe and spam requests.
Each time you send an email, you should always make sure the unsubscribe link is included. This is required in our terms of service. You should also, from time to time, check your list for people who have marked your email as spam. If they have, you should delete them from the mailing list, or contact them outside the mail system (personal email) to see if they wish to remain.
Please note, removing them from the mailing list will not remove them from their songscore account, it merely respects their wishes to be removed from the mass mailings.
Watch the video below to see how easy it is to quickly review and remove users who have marked your email as spam: